Frequently Asked Questions

answers to most common queries
  • Why should I trust the services offered from Zen Travel & Tours?

    Zen Travel & Tours offers the quality you are looking for in Crete. Our highly-maintained vehicles, our experience and noble drivers are the key features that you deserve to trust.
  • How do I find the driver at the airport / port?

    The driver will be waiting for you outside the arrivals hall by keeping your name written on a board.
  • What should I do if I get to the airport / port before my driver?

    In this case, you will have to wait in the arrival room for a maximum of 10 minutes as the reasons for the delay will certainly be serious. In any case, you can use the contact numbers you will find in the booking form.
  • How can I book a child seat?

    There is a provision in the booking form.
  • How many luggage can I carry with me without having a problem with the vehicle's capacity. What happens if I exceed this limit?

    Luggage carrying capacity is medium in size per passenger. In case your luggage exceeds the permissible number, a second vehicle with the required extra charge should be used.